The Government of the Republic of Naoero

Taxpayers Charter

This document outlines the role of the NRO in building the community's confidence in the tax system in order to encourage people to do the right thing. To foster that confidence, the NRO needs to have a relationship with the community based on mutual trust and respect. The NRO will develop that relationship by:

 

• Being open, transparent and accountable in our dealings with the community

• Developing a set of performance standards

• Being professional, responsive and fair, taking into account people's circumstances and previous compliance behavior

• Trying to make it as easy as possible for people to comply with their obligations

• Supporting those who want to do the right thing

• Being firm with those who try to avoid their obligations, and effective in bringing them to account.

 

The Taxpayers' Charter explains what you can expect from us in doing this, and the NRO is committed to following it in all our dealings with you.

 

• Taxpayers charter